REVIEWS
Great service in a timely manner. Thanks MB of Stockton
Young Nick Baca best repair adviser, very professional communicate ,help out between customer & repair, With best foreman in the house, car back good as new, Thank You
I have nothing but good things to say about this dealership. Kevin was our sales person & he’s been excellent. He was not pushy at all & made the experience of buying from them very pleasurable. I’ve had to bring the vehicle back a couple of times & Kevin & the other guys were very helpful. I’m for sure a customer for life.
Flew in from L.A. on Oct. 19th to get a new car. The sales person Domy was very friendly and honest. Didn't play any games with me. Gave me the car for the price quoted over the phone and got me out of there in less than an hour with my new car. Great experience!
Whole life I am in car business and fix cars buy parts i know almost every dealer / As my experience say Stockton Mercedes has best parts price and way cheaper then other and service advisor Mr Kyal is very honest and helpful and parts department is very helpful I give them 10 out of 10
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It was very professional, everything was on time and quick. No pushing, nice negotiation., warm atmosphere.
Thanks for your help on this one Jace. Professional service. Fair pricing. Worth the drive from the bay area.
Excellent customer service and salespeople! Friendly atmosphere. If you're shopping for a Mercedes-Benz or need service for your Benz, this is the place for you!
We bought our vehicle here and had the BEST customer service with Domy. No pressure and all at our pace, it was so easy and worth the drive from Modesto!! A very friendly, casual environment, made us feel very comfortable buying from them. Very happy with our vehicle!!
Paul was excellent and great. Paul was very attentive, knowledgeable and constantly checking on me to see how I was doing and if I needed him to send me pictures or any other information on the vehicle he did it. Even though I am in Alabama and not to mention the town that these vehicles are built in, my online purchase experience was awesome, better than I could have asked for as if I had walked into the building! Bin was also great too. Tracy
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1 of 2 reviews: I had 2 experiences at this location in the past 24 hours one VERY positive and one VERY negative. Here is the positive: My wife just purchased a Mercedes-Benz from this location from the Sales Representative Kevin Nyugen. This man was VERY professional, patient, friendly and considerate. One of the NICEST SOULS on the planet (HIGHLY RECOMMENDED). We came in close to closing time and he still took us through the sales process without any hiccups, complaints or pushback. He even went the extra mile to make sure that some of the cosmetic issues (interior speaker) was fixed. Probably honestly ...
Friendly staff and we were treated very well❤️❤️
I contacted them online initially. Paul, the internet manager, was so helpful and knowledgeable. I made an appointment to go in person, and the car I wanted to see was pulled out and ready to look at and drive. The customer service and transparency were outstanding! I will continue to be a customer at this dealership from now on. Thank you for my best car buying experience in 30 years!
I’m very pleased and happy to say with all the customer service I received from this place. I would say the best Mercedes Benz dealership or any dealership I have ever encountered. Jay assisted me on the phone. I don’t have much time since I run a business, but Jay made all so easy and smooth, also went out and beyond his way for me to purchase the 2019 GLA 250 , I love the car! Thank you so much Jay for working with me, you are the best. Also, once I got there, to pick up my vehicle. The staff ...
We live in Reno and it was difficult finding exactly what we wanted to purchase locally so we looked within California for a few months. Working with Paul and the folks at Mercedes Benz of Stockton was a great experience from start to finish. The entire transaction was hassle-free and there were no hidden dealership markup fees. California doesn't make it easy if you live out of state but MB of Stockton worked everything out to arrange for a smooth transition of the vehicle to Nevada. After a bad experience with Walnut Creek (dishonesty) and Rocklin (lack of transparency ...
the selection of vehicles, the people who are knowledgeable about their product, very nice, courteous…
Service department can be spotty depending on who your service manager assigned is .
Great customer service! Jonathan is a superb sales person. Very knowledgeable and explained in detail our questions we had. Thank you Mercedes of Stockton. Maria
Jay Dhillon assisted us during our buying a GLE 43 AMG Coupe last month. It was the smoothest car transaction that we have ever been a part of. That is saying a lot since I previously worked for a financial inst selling car loans, so we know what we are doing. Jay was very professional. He was willing to negotiate in a pleasant and respectful way. There was the normal bit of back and forth about the details of the purchase. We were not insulted, he didn't call in a 'closer' to try and upsell us, everything went through nicely. ...
Bunna amazing guy! Help out me alot, I highly reccommed this place.
Excellent service Bin was Super cool. Helped ya girl drive off the lot with new 2021 GLC 300.Thank you all you Guys are amazing.
Thank you, Kelly for the fast and efficient service provided. I appreciate all the help provided. Ordering the key and having it installed was an easy process.
As always, Jose has taken care of my car needs. Thank You
Jeff was a little late for the appointment time but he was able to get the service on my car done pretty quickly just the same. He always updates me on the service that needs to be performed on the car with no pressure. I like it because I could prepare for it and schedule the service at my own time. For those times where I needed the service immediately, it was not a problem at all taking my car in for service. I appreciate all the work and the effort from the entire Team. Great job!
Expensive but nice
Mercedes-Benz of Stockton takes excellent care of my 17-year-old SL 500. My service advisor, Fred R., is great to work with and fully explains required and recommended services.
I took my car in for some general maintenance and found out I needed a break job my representative Fred was so beyond professional, kind, compassionate understanding and so willing to help. He made my experience overall awesome! Thank you Fred!
Ken Cook was a pleasure to work with. Follow up was great. Everyone at the dealership is wonderful. This is the second car I have purchased. I'll be back again.
Fast friendly service. They squeezed my car in for tires and alignment and got a loaner car on short notice. While waiting Paul (think it was his name) showed my wife a new GLE and was amazing. Fred our service rep is great and the lady next to him gave me great service while he was helping another customer.
The service team makes it very easy to get required work done. It flows smoothly from making the appointment drop off (loaner car or not), pick up and signing out.
Always spot on, courteous and professional. A pleasure to do business with all of them in Stockton.
Jose Delgado is one outstanding Service Consultant, along with the great staff at Mercedes-Benz of Stockton. Along with a clean wash car, Great Job!
Great, efficient service. A little on the high end, cost wise. Nice to have a loaner vehicle and a dealer washed car to pick up.
Excellent service experience overall with full transparency and clear communication. Contactless experience with valet pickup and delivery was flawless. Highly recommended.
Great service! Took our car in and started the maintenance right away.
Truly an impressive experience. Prompt, courteous, and very fairly priced. Jeff and Gio were great. I'm confident I will be back the next time our Sprinter needs service.
Good Service, from Jeff C. I do not need to wait to be checked in. Car was cleaned, work done on time, dealership was clean and well maintained.
I came for the change of my break front and rear breaks. Fortunately I got Mr Fred Rosete as my Service Consultant. For my 2002 ML 320. Mr Rosete have excellent customer service and excel for everything . Able to help the customer in hand.
This was my first visit here, and I had a service appointment with Jeff C. It was by far a pleasant experience throughout my time there. The rest of the staff were amazing too and provided excellent service.
From the beautifully designed facility to the friendly, welcoming staff, our experience could not have been better. Jeff even synced my new phone with the car.
Everything Berbarian does is top notch. From quick appointment times, to loaner cars, to smart service people it is the whole package, and then a clean car when you pick it up. thank you Berberian Motors and Jose for all your help Geri Bo
One of the best experiences I've had at dealership. Staff is awesome. I left feeling very proud to own my Mercedes E 430 sedan. Dea & Ron Congratulations! It's a hit.
Jose is great! He’s my our go to guy since West Lane. Purchased more than one car from Ken! They are keepers!!!! Top notch service & always courteous.
Kelly Follett was a pleasure to work with.
Prompt service, courteous staff and love that I have the option to have a loaner vehicle when needed. My new car was meticulously clean. Loving it!!
I am brand new to the Mercedes Benz customer service experience. I am from Detroit and have been a loyal Ford owner all my life. But the contrast in service experiences now helps me understand one of the reasons people buy a Mercedes. Mine is a Winnebago (Sprinter chassis) but I was treated like every other customer in like...Top notch. When we last had a service appointment we arrived a few minutes late. I thought that was a big problem as we were 9th in line. The weather was bad and my favorite service advisor was off for the ...
From the time I called to make my appointment to the actual appointment the staff the service Kelli and my service advisor was terrific everybody was first class I really enjoyed it thank you very much
Always pleasant experience dealing with Berberian Motors. Very professional. Very important to us that we get loaner vehicles and they always come through for us. Love the car wash too!
Polite knowledgeable timely Worked within my schedule Notified of concerns to watch for Trustworthy I am 87 and that is all I have to say
An easy, wonderful experience. The folks at Mercedes Stockton are wonderful - worth the drive from Sacramento! Tom Emerson is an outstanding sales person- now three cars we have purchased from him! Yay!
Great Service. Everything was perfect all that I asked for. I will try and do all of my future services with Mercedes Benz, very happy with all of my service requests.
The service experience and facility were both the high quality we have learned to expect these past 12 years of being customers. Although costly, it was what we anticipated, so no surprises.
My experience on this visit was very nice.. Everyone was very attentive and friendly. I was iupdated throughout the process of any unforeseen issues that came up.
Expedient service good customer relations I like the new contactless payment option FFurthermore I like that I get a loaner vehicle while my car is being serviced, that is a great convenience
Great service. Enjoyed my visit
Excellent customer service! Jeffrey was great! I was able to get my desired service done in a quick and efficient manner. We are satisfied. Thnx
Our latest experience getting a car was smooth and seamless which has always been my experience. Mercedes-Benz of Stockton is the very best around and I'd refer them anytime!
Service was excellent. The staff are professional and courteous. Was able to drop off the night before which was very convenient. Comfortable hands off environment on both drop off and pick up, handled very well.
Kevin Nguyen was friendly and knowledgeable while helping us through the buying process. It's a beautiful dealership and the atmosphere is so much more relaxed and customer-friendly than other dealerships we've visited.
My recent service at Mercedes Benz of Stockton was excellent. Had ball joints replaced. Dealer provided complimentary valet service. Advisor Jose Delgado provided outstanding support.
I was 5000 miles into a 6,000 mile trip when My sprinter went into limp mode. Jeff the service advisor/manager? got me in with in minutes of showing up. Diagnostics were run with in an hour, parts were acquired from a different dealer and repairs were made. Staff was prompt, courteous, and informative. I was back on the road for the last 1,000 miles of my return trip home. Thank you Mercedes of Stockton.
Quickly greeted upon arrival but the greeting was lackluster. And I know its a Mercedes but service department prices are jacked up way too high.
Mercedes Benz in Stockton has always provided me with excellent service. I truly appreciate Fred Rosete as my Service Consultant. He is always so courteous, efficient, and thorough in communicating what is needed for my vehicle.
Tom is the reason we came here and he always goes above and beyond. Our newest purchase is perfect and it was easy to do remotely from LA. I highly recommend it.
I’d like to say thank you all the way from Hollywood FL My Salesman Jay was Exceptional exceeded my expectations car was delivered today and Ms Tuyet again exceeded my expectations !! Happy customer !!
From the moment I pulled up, I was helped quickly, courteously and efficiently. 1st Class service staff. I always appreciate having my car washed, too!!
Staff is friendly and helpful. Check-in was prompt and pick-up was timely. I like that they didn't hustle me about other services, just listed the recommendations on the receipt. Nice service center.
This dealership has always provided the very best service from the friendly professional sales staff to the equally friendly and professional service staff. Mercedes Benz of Stockton is the total package.
Great service. Went over and above to care for our needs. Tom was helpful and communicated well. He made sure our experience was outstanding. Much appreciated.
Mercedes in Stockton always takes great care of my vehicle. They are always very thorough and always follow up with me. Jeff Caminata is the best!
Your staff was very informed and accommodating and acquarate in what was said. I was pleased that a loaner vehicle was offered to me. The service was completed in a timeframe that was convenient for me
I had a pleasant experience working with Kelly Follett, the Service Advisor and Staff. I was able to make an appointment online and get my Mercedes Benz serviced immediately. I loved that once your vehicle is repaired, you can pay online and all paperwork, and your car is ready for pick-up once you arrive. Excellent Job, Mercedes-Benz of Stockton.
Have always had a good relationship and been treated well by this dealership. Have been a customer about 20 years - since they were in downtown stockton.
My favorite dealership in town! Kyle always is very helpful and knowledgeable. Having my car washed at the end is a huge help to me.
We have always had excellent service, including a loaner car. At this service a seal leak was discovered, and I had to negotiate the repair since the car was 1 month out of warranty and with the low miles on it the leak shouldn't have happened that soon. I had to advocate my situation with the service advisor, however I felt she should have initiated it herself and advised me she was advocating the repair for us on our behalf. The repair was covered and I'm happy. Also, while they no longer wash the vehicle (Covid?), last week my ...
Always great service, timely , professional and courteous. Always has a loaner car. When I have questions they are addressed with a course of action if needed.
This 2020, A220, is my first Mercedes and I just went in for the first maintenance service! The service writer, Kyle, was so nice to deal with and very helpful on some questions I had! Making the appointment was also very easy!