I was Very Impressed at how friendly and efficient the staff was, making my needs a priority. I had anticipated a long wait since I didn't have an appointment and was told that there was only one mechanic on staff. Even so, I was out the door and back on the road again in just over an hour. What really made this a special experience is how well the staff communicated with me, giving me updates and including me in the process of repair. Being female, I have had my fair share of condescending attitudes when it comes to my ...
Always great service!
Forrest is the guy to talk to if you're looking for a Sprinter, especially if you are doing a conversion. Thanks for finding me the perfect van, Forrest!
Worked with Jay for over a month on a new vehicle purchase and finally was in a position to complete the transaction. Jay was outstranding to work with and remainded patient, professional and understanding. We got a straight forward, as promised, most attractive deal and drove away very happy with the new vehicle and the process.
Always pleased with the level of professionalism and service. Thank you for the high level of consistency. You all should be proud of the brand you have built and protect.
It was my first time there and I was very happy by the service that Jeff Caminata provided me. He kept me informed exactly what was going on and the time frame involved. I have had several dealings with many Mercedes dealerships in the past. Jeff has has been superlative in every possible way and he has far surpassed all the services that I have had in the past with Mercedes dealers.
My annual service was seamless in efficiency. From making the appointment to the greeting and knowledgeable service rep, the service was exceptional, I would expect nothing less from Mercedes. My loaner car was ready to go and performed exceptionally well. It was clean, sanitized and fueled up. Picking up my car was again efficient, thorough and professionally handled. My only suggestion is to make use of an electronic Apple Pay device, avoiding the necessity of handling credit cards.
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