Benefits of Certified Mercedes-Benz

Certification

To qualify for Pre-Owned Certification, a Mercedes-Benz vehicle must meet stringent criteria and pass a rigorous inspection.

General 

To begin the inspection, a mileage/history verification is performed and owner's manuals and spare keys are assembled.

Engine Compartment & Pre-Road Test Checks 

 Mercedes-Benz engines undergo all oil and fluid inspections to ensure unmatched performance. Engine, transmission, and rear-axle oil, brake, clutch, and level-control fluid, among others are carefully examined.

Engine Component & System Condition check -

We perform a thorough condition check verification of your engine from filters and plugs to engine mounts and V-belts.

Electrical Systems and Function Test 

Everything on the vehicle that takes a charge, from the headlamps, fuses, and radio to the heated seats, front seat-belt presenters, and rear-window sunshade, gets checked and approved.

Undercarriage / Drive Train 

We get right underneath the vehicle to scrutinize the steering, suspensions, brakes, wheels, tires, and driveshaft.

Chassis / Body

From body structure to glass, lamp frames, lenses, seat belts, and vanity mirrors, nothing is left out.

Road Test 

The road test is conducted firsthand from the driver's seat: instruments, vibration and noise, shift lock operations, and more are all checked.

Post-Road Test 

 After our test drive, we check for leaks, verify the proper fluid levels, and complete the inspection of the climate control begun during road testing.

Appearance 

A Certified Pre-Owned vehicle is a clean-skinned beauty, as free as dings, dents, rips, scratches, and scuffs as we can make it, with high quality fit and finish, inside and out.


Additional Benefits


24/7 Personal Assistance

You are only a phone call away from 24-hour Roadside Assistance, Sign and Drive service (a free jump-start, flat-tire change with your existing spare, or some fuel for an empty tank), Trip Interruption and trip routing, product and technical information, or anything else related to your Mercedes-Benz. 1-800-For-Mercedes (1-800-367-6372)

Nationwide Dealer Support

Your Mercedes-Benz Certified Pre-Owned vehicle is supported by more than 300 authorized Mercedes-Benz Dealers nationwide, all of whom honor the standard Mercedes-Benz Certified Pre-Owned Limited Warranty and Extended Limited Warranty.

Trip Interruption Coverage

Part of Mercedes-Benz Roadside Assistance, the Trip Interruption program reimburses** you for expenses up to $300 per day for up to three days in the event of a warranty-covered breakdown occurring more than 100 miles from home and causing an unexpected stay overnight.

**Reimbursement includes actual documented meal, lodging, and substitute transportation expenses incurred while your Mercedes is repaired at an authorized Mercedes-Benz Dealership.

Vehicle Exchange Privilege

Every Mercedes-Benz Certified Pre-Owned vehicle is sold with a seven day/500 mile Exchange Privilege*.  If you are not satisfied, return within seven days/500 miles (whichever comes first), and the authorized Mercedes-Benz Dealer will exchange it with another Certified Pre-Owned vehicle of equal or greater value (if the buyer wishes to pay the difference).

*See your Mercedes-Benz Dealer for details.

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