Our Service & Parts Essentials
Express “Touch-Free” Check-In & Check-Out
Our Entire Team is Standing by… but not too Close.
Our Service & Parts business is staying open as part of being an Essential Business. Our Team is standing by for any essential service or parts needs that may arise – Mechanical Brakedowns, Malfunction Lights, Routine Maintenance, Brakes, Battery, Fluid Leaks and Tires. Of course, all within safe distance.
To keep our customers and our community safe and healthy during COVID-19 and Shelter In Place, we are following all CDC guidelines and offering “Touch-Free” Service appointments. It combines “social distancing” and our commitment to exceptional customer service.
Express “Touch-Free” Check-In
Schedule In Advance
– Schedule your Service appointment online or by phone and we’ll be ready.
– Call/Text 209-353-8528; email Service@MBofStockton.com; or click the link, above.
We Come out to You
– No need to get out of your car, your Service Consultant will meet with you.
Skip the Paperwork
– We’ll complete the work order right there to get you on your way quickly.
Need a Loaner Car?
– A Customer Care Team member will meet you car-side to complete the agreement on an iPad.
– We’ll snap photos of your driver’s license and insurance and take notes on the rest.
– Every loaner vehicle is cleaned before and after each use.
Express “Touch-Free” Check-Out
– We’ll keep you updated on your vehicle’s status by email, phone and/or text.
– We’ll communicate with you however you want.
Skip the Cashier
– Once your vehicle is ready, review your charges and pay online.
– Let us know you’re on your way and your car will be sanitized and waiting in the Service drive.
– Along with our routine car wash, the driver’s area and key will be sanitized.
“Shelter In Place” Valet Available for Service Appointments
Car-to-Curb Pick-up & Delivery
– We’ll meet you at Home or Office to pick-up and deliver your vehicle.
– See where your vehicle is with easy, convenient tracking.
By adhering to Social Distancing guidelines, we can help ensure that all of our customers and employees remain protected.
Please, do not hesitate to call us at 855-999-7541 with any questions or concerns.
Modified Service Hours
Monday to Friday 7:30am-4:30pm